- General
1.1. This agreement includes
Terms and conditions regarding the use of the Suomikauppa.ch online service (hereinafter referred to as the "Service") maintained by Switzerland United Trade GmbH (hereinafter referred to as the "Service Provider").
1.2. Service provider contact information: Suomikauppa.ch Switzerland United Trade GmbH Stegstrasse 3, 8820 Wädenswil
1.3. When using the Service, purchasing products from the Service or registering for the Service, the User accepts the terms of this agreement and undertakes to comply with these terms.
1.4. All rights to the content of the service belong to the Service Provider. The service provider also reserves the right to make changes to the content of the service (including this user agreement) without notifying the User separately.
- Registration
2.1. Placing an order does not require registration.
2.2. The user registers by filling in the necessary information on the registration form and choosing a password.
2.3. Registration is free of charge.
- Privacy and data protection
3.1. The Service Provider is responsible for the appropriate processing of the information provided by the User and for maintaining the User's privacy. The information provided by the user is stored in the Service's customer register.
3.2. Mandatory information for registration is the User's first name, last name, full address, phone number and email address (used as a username when logging in).
3.3. The service provider does not hand over the collected personal data to external parties.
3.4. Information from the customer register can only be used in electronic direct marketing if the User has given his consent.
3.5. Through the Service, the User has the right to check personal information about himself and to change it. If the User wants the information about him to be removed from the register completely, the User must contact our customer service.
- Responsibilities and obligations of the user
4.1. The user is responsible for all use of his username and password, and that the use complies with the terms of this agreement. The user is responsible for keeping the password confidential.
4.2. The User is fully responsible for the damage caused to the Service Provider, other Users and third parties by using the Service contrary to this agreement, the law or good practice.
- Order binding
5.1. The binding contract comes into force when the Service Provider has sent the order confirmation to the User by e-mail.
5.2. Communication between the parties takes place either by e-mail or by telephone. After placing the order, the user undertakes to monitor his email to receive the order confirmation.
5.3. The user has the right to cancel the entire order or parts of the order by email or phone before the order is delivered. Delivery has taken place when the Service Provider has sent the order or part of the order.
5.4. Once the User has placed the order, the Service Provider no longer has the right to change the contract terms.
5.5. The service provider reserves the right not to accept the order.
- Tariff
6.1. The price of the product is the price displayed on the Service page in connection with the product information at the time of ordering.
6.2. Delivery costs are added to the final price of the order. Delivery costs are priced according to the delivery method chosen by the User, address and weight or volumetric weight (1 m3 = 250 kg).
6.3. The applicable delivery fee will appear in the Service before the order is placed.
6.4. In the service, prices and delivery costs are reported to the User in Swiss francs (SFr).
6.5. When selling and transporting products in Switzerland, the stated prices include the statutory value added tax.
- Terms of delivery
7.1. The service provider delivers the products it sells to the User on the basis of a transport contract concluded with a third party.
7.2. Delivery costs are added to the order price. The delivery costs of each order are shown in the Delivery Method section of the Service.
7.3. The delivery time is determined per order. The delivery time depends on the availability of the product, the destination of the shipment and the chosen delivery method. The applicable delivery methods are displayed at any given time in the Delivery section of the Service. The transport time estimates are average transport times based on surveys and transport connections. Times are indicated on working days (Mon-Fri). The presented transport times are estimated average times, and exceeding these times does not obligate the service provider to compensate for the lost time, citing international postal regulations.
7.4. The service provider is not responsible for delays caused by force majeure or indirect harm caused by delayed delivery.
7.5. The service provider reserves the right to deliver the ordered products in different shipments.
7.6. The customer is obliged to provide the delivery address of the order in the correct format at the time of placing the order. The customer is responsible for the additional costs of delivering the package if the delivery has to be repeated due to incorrect address information.
7.7. The service provider is responsible for product loss or damage during transport.
7.8. Suomikauppa.ch only sells loose issues of the magazines it offers. Suomikauppa.ch does not sell magazine subscriptions, and is therefore not responsible for magazine subscriptions made by the customer with third parties.
- Returns
8.1. The consumer has the right to cancel his order by notifying the Service Provider within fourteen (14) days of receiving the order.
8.2. The condition of return is that
the order has been canceled in accordance with the terms of sale by notifying the Service Provider no later than 14 days after receiving the product
the product is in the condition in which the buyer received it and all parts belonging to the product are stored
the product is packed in its original packaging or in a similar way
8.3. The product must be returned immediately after canceling the order.
8.4. Fresh products cannot be returned, and they will not be replaced if the product has arrived within the promised delivery time estimate. The customer is responsible for ordering fresh products using the recommended delivery methods. The supplier is not responsible for indirect damage to fresh products or products that require heat regulation caused by an incorrectly chosen delivery method.
8.5. When returning products, the Customer is responsible for the transport risk.
- Defective or damaged product in transit
9.1. A defective or damaged product must be reported to our Customer Service immediately, but no later than 24 hours after receiving the product.
9.2. The service provider will primarily reimburse the cost of the damaged product. On a case by case basis a new similar product will be sent.
9.3. The defect of the product or the damage suffered by it must be defined and documented in an appropriate way.
9.4. A defective or damaged product must be sent to the Service Provider for inspection.
9.5. The service provider will not deliver a new product or refund the price of the product until the defect or damage has been verified.
- Dispute resolution
10.1. Disputes arising from this User Agreement shall be governed by local law.
10.2. All disagreements regarding this agreement that cannot be settled through negotiations will be settled in court.